Welcome to the member website for the ACE London Services Limited Retirement Benefits Scheme

This website provides you with information about your benefits in the Scheme. It allows you to update your details, view your correspondence and find other helpful resources.

You will need to register to view your benefits. There is a helpful video and step-by-step registration guide below to assist you with this.

Registration guide
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My Pension

View your benefits, access your personal correspondence and securely update your information.

My Pension - piggy bank icon
My Pension
About your Scheme

Find information about the Scheme and the latest communications from the Trustee

About your fund - coins in a jar icon
Find out more

All at your fingertips

  • Access your personal correspondence
  • Update your information
  • Complete forms online
  • View your benefits in the Scheme, which may include your options at retirement and a current transfer value illustration
  • Find your pension payslips
My Pension
Illustration of a member website feature
Illustration of a member website feature
Illustration of a member website feature
Illustration of a member website feature
Illustration of a member website feature

Help Topics

Registering for My Pension
How do I register to use the website?
I’m already registered - how do I change my login details or password?
What are the benefits of registering to use the website?

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About my retirement
I'm thinking about retirement. What do I need to do?
How will my pension be paid?
Will my pension and lump sum be taxed?

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Transferring my benefits
Can I transfer my benefits out of the Scheme?
When, or how often, can I request a transfer value statement?
Where can I transfer my benefits?

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Will my pension increase?
Will my pension increase in payment?

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Benefits on death
Notify us of a death / What is an Expression of Wish form?

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Video guides
An introduction to your pension
How does your pension work?
How does your pension get paid?

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Scheme Information

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Update for members

With effect from 1 August 2026, Lane Clark & Peacock LLP ('LCP') have assumed responsibility of the administration of the ACE London Services Limited Retirement Benefits Scheme. This member announcement confirms LCP's appointment by the Trustee and provides further information about this change.
Welcome letter
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Information for financial advisers

The document below provides information that will help your financial adviser assess your benefit options. It includes things such as:
  • Detail on the increases (if any) that your pension will receive in deferment and in payment
  • Detail on your Normal Retirement Age
  • The adjustments made to your pension for early or late payment
  • The factors used to determine the lump sum you may elect to take at retirement in exchange for part of your pension
Adviser appendix

Privacy notice

This privacy notice is intended to provide transparency regarding what to expect when the Trustee of the ACE London Services Limited Retirement Benefits Scheme, the Scheme Actuary and Lane Clark & Peacock LLP (LCP) process personal information. It applies to information about Scheme members, their beneficiaries and other persons associated with them.
Privacy notice
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Newsletter

The Trustee of the ACE London Services Limited Retirement Benefits Scheme are pleased to present their latest newsletter and Summary Funding Statement.
Member Newsletter and Summary Funding Statement

Pensioner Booklet

If you are receiving a pension from the ACE London Services Limited Retirement Benefits Scheme, this booklet explains your payslip and answers some common questions about your pension payments.
Pensioner Booklet
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Annual reports and accounts

Here you can find the most recent copy of the Scheme’s Annual Report and Accounts.
Annual report and accounts
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Statement of Investment Principles (SIP)

Please find below a link to the Scheme’s most recent Statement of Investment Principles (SIP), Addendum and the Implementation Statement.
Statement of Investment Principles (SIP)
Statement of Investment Principles (SIP) Addendum
Implementation Statement